Terms of Service

1. The service

Vensix is an AI API gateway and cPanel hosting service for the Indonesian market, operated by Ksatria Bintang Samudra. The AI API gives you one API key to call multiple AI models (DeepSeek, Kimi, Claude, Gemini, ChatGPT) through an OpenAI-compatible interface. Hosting is a fixed-price cPanel account provisioned automatically. Both are paid from the same prepaid Rupiah balance.

2. Accounts & API keys

Creating an account only requires a display name — no email or password. Your API key is your credential: anyone who has it can spend your balance, so keep it private. If a key is compromised, contact us so it can be disabled.

3. Balance & billing

Your balance is prepaid and held in Indonesian Rupiah, topped up via QRIS. AI API usage is billed per token, at the moment of use, from that balance — there is no subscription or automatic recurring charge. Hosting is billed at the fixed price shown at checkout, deducted from the same balance when you place the order.

4. Fair use

Don't use Vensix for anything illegal, to generate content that violates the law, or in a way that violates the acceptable-use terms of the underlying AI providers we route to. We may suspend a key used this way.

5. Service reliability

If an upstream AI model returns an error, Vensix passes that error through to you as-is — it never fabricates a response to paper over a failure. A request that fails does not charge your balance; only a request that successfully returns a response is billed.

6. Termination

You can stop using Vensix at any time. We may suspend or close an account for fair-use violations, non-payment on hosting, or abuse of the service. Balances are tied to the account they were topped up on.

7. Changes to these terms

We may update these terms as the service changes. Material changes will be reflected here with an updated effective date.

8. Contact

Questions about these terms can be sent through the contact details on the Vensix dashboard.